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Welcome to HostIgnition's Support Knowledgebase. Here you will find articles written by our technical support to assist you in using the features of your web hosting/reseller account. The articles are divided into the following categories. You may also use the "Search" box at the upper right to search for an article.

If you could not find an article that answers your questions, please send us a "Request for Article" and we will write one as soon as possible.

JSP & Java Servlets
  • Where should I upload my JSP scripts and servlets?
  • How do I deploy a WAR file?
  • How do I test my JSP/Servlets?
  • I have deployed a WAR file. How do I redirect to
  • I cannot save international text through JDBC. Everything show as ???.
  • more >>>

  • How do I customize PHP configuration?
  • How do I send email using PHP/Perl?
  • What version of PHP/Perl is your server using?
  • How do I find out what modules are installed?
  • What standard Perl modules are available?
  • more >>>

    Control Panel
  • How do I upload my files using FTP?
  • How do I access SSH?
  • How do I add another domain to my account?
  • How do I access my CPanel?
  • How do I upload my files using File Manager?
  • more >>>

    Email Troubleshooting
  • What is my SMTP and POP3 server name?
  • How do I receive email?
  • My corporate Firewall blocks port 2096, how can I access my mail through webmail?
  • My ISP blocks port 25. How do I use your SMTP server?
  • I am having trouble logging in to my email account.
  • more >>>

  • What free billing software do you provide?
  • How do I give JSP access to my accounts?
  • What is the difference between my main account and reseller account?
  • Can I get a Private JVM instance?
  • What is the skeleton directory?
  • more >>>

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